Form 8300 provides the IRS and the Financial Crimes Enforcement Network with valuable information to combat money laundering. It also helps law enforcement track criminals by documenting their financial dealings.…

Virtually every shopping experience begins on the internet. Your dealership needs a strategy that encourages F&I to collaborate with customers as they educate themselves about the vehicles they're interested in, the financing they'll need, and the F&I products that will protect their investment.…

Lease customers may not think they need these protections, but they do. In fact, it's even more important, because they're going to end up looking at that door ding or damaged wheel every day for the next three years. Plus, they're probably going to have to pay for the damage…

In the F&I office, the goal is to overcome objections before you get them. That requires asking specific needs-discovery questions for every F&I product you offer.…

F&I trainer says it's time for a break. He explains how stepping outside and taking a breath fresh air will lead to more product sales than you ever thought possible.…

Performance in any arena is directly linked to a person's mindset much more than ability or circumstances.…

Properly disclosing a Retail Installment Sales Contract not only protects the dealership, it boosts customer satisfaction.…

Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.…

Even with a world of information at their fingertips, today's car buyers still want someone they know to help them make the big decisions. That means you have to build value in the product for the friend just as you would for the buyer...…

As an F&I Professional, whenever you uncover a deceptive sales practice, you need to immediately bring it to the attention of your General Manager or Dealer. If that doesn't stop it, then you need to find a new job.…